Privacy Policy
Last updated: July 23, 2026
Decasa Rental LLC, doing business as Casa Oasis ("Casa Oasis," "we," "us," or "our"), operates short-term and mid-term rental properties. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a reservation, or communicate with us.
Information We Collect
When you make a reservation or contact us through our website, or through a listing channel such as Airbnb, Vrbo, Booking.com, or Expedia, we may collect your name, email address, phone number, mailing address, payment information, and details about your stay.
How We Use Your Information
We use your information to:
- Manage and confirm your reservation
- Send booking confirmations, check-in and check-out reminders, door code and access instructions, and other stay-related communications
- Respond to inquiries and provide customer support
- Coordinate cleaning, maintenance, and property operations
- Comply with legal and tax obligations
Text Messaging (SMS) Communications
If you provide a phone number when booking a reservation, you consent to receive text messages from Casa Oasis related to your confirmed reservation, including check-in and check-out reminders, door code and access instructions, and general stay support. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. We do not sell or share your phone number with third parties for their own marketing purposes.
Sharing Your Information
We share information with trusted service providers who help us operate our business, including our property management software (Lodgify), cleaning and maintenance coordination tools, communication and messaging providers (including Twilio), and payment processors. We may also share information with booking channels (Airbnb, Vrbo, Booking.com, Expedia) as necessary to manage your reservation. We do not sell your personal information.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: Casaoasiscorporate@outlook.com
Phone: +1 (646) 762-4488
Address: 3225 McLeod Drive, Suite 100, Las Vegas, NV 89121-2257